Privacy policy
Draft, not yet in force. This text is being reviewed by an attorney and will be finalised before we take any paid order. Bracketed items are placeholders. Questions: [email protected].
YardSet Plans - Privacy Policy
Version 0.1 (draft), effective [date]. YardSet Plans LLC, [address], [email protected].
1. What this covers
This policy explains what personal information YardSet Plans LLC ("we") collects when you visit yardsetplans.com, join the waitlist, use the Fit Check, order a feasibility report, a catalog plan or a permit set, join the builder plan, or email us; how we use it; who we share it with; and your choices.
2. What we collect
| When | What | Why |
|---|---|---|
| You visit the site | Pages viewed, approximate location from IP address, device and browser type, referring page, via privacy-respecting analytics [Plausible / Google Analytics 4 with IP anonymisation - choose one] | to see what people read and fix the site |
| Waitlist / Fit Check | Name, email, property address or town and state, project type, timeline, budget range, whether you own the property | to tell you when we serve your area, and to run the Fit Check against public hazard, code and zoning data |
| Feasibility report | The above plus parcel ID and anything you tell us about the lot | to prepare the report |
| Catalog order | Name, email, billing address, order details; payment is handled by Stripe (section 5) | to deliver the files and the receipt |
| Permit-set order | Name, email, phone, property address, owner-of-record declaration, survey/plot plan, photos of the site, FEMA flood zone, soil information, building details, your contractor's name, the building department's comments and the permit number | to prepare the set, respond to plan review, and keep the job record |
| Builder plan | Business name, contact, lots and addresses | to run the account |
| Email, phone, chat | What you send us | to answer |
We do not collect Social Security numbers, government ID numbers, bank account numbers, or sensitive data (health, race, religion, precise geolocation from your device). Property address and ownership are not "sensitive data" under the laws above, but we treat them with care because they identify your home.
3. How we use it
To provide what you ordered; to send order, delivery, plan-review and account emails (transactional); to send marketing emails only if you joined the waitlist or ticked the box (every one has an unsubscribe link); to improve the software (we use the engineering facts of a project - sizes, criteria, reviewer comments - to improve our rules and jurisdiction records; we remove names and addresses first); to show sample work with your permission and with the address and name removed; to comply with law, keep records (see 12 Records & Retention) and protect our rights.
We do not use your information for automated decisions that have legal effects on you. Our software decides which lane a project uses from building-code criteria, and a person reviews every set.
4. Who we share it with
| Who | What | Why |
|---|---|---|
| Stripe (payments) | Name, email, billing address, amount; your card details go straight to Stripe | to take payment; see Stripe's privacy policy |
| Partner licensed engineer or architect (licensed-review lane only) | Your name, contact, property address, intake information, our files | so they can review and seal your set under their contract with you |
| Your contractor, lender or the building department | Only what you ask us to send, or what we deliver to you to pass on | your permit |
| Service providers | Web host, form tool, email provider, cloud storage, analytics, e-signature - each under terms that limit them to providing the service | to run the business |
| Public hazard and code sources (FEMA, ASCE hazard tool, town websites) | Your address is entered to look up flood zone, hazard values and zoning | to prepare the Fit Check, report or set |
| Law, safety | What the law requires, or what is needed to enforce our terms or protect anyone's safety | - |
We do not sell your personal information, and we do not share it for targeted advertising. We have not sold or shared it in the past 12 months.
5. Payments
Stripe, Inc. processes card payments. Card numbers are entered on Stripe's page or fields and never touch our systems; we see the last four digits, card brand, and the result. Stripe's privacy policy: https://stripe.com/privacy.
6. Cookies and analytics
The site uses only the cookies needed to run it and the checkout, plus [analytics tool]. [If Google Analytics or ad pixels are added: say so here, list them, and add a consent banner for visitors from states or countries that require one.] You can block cookies in your browser; the site still works.
7. Marketing email and texts
Marketing email only with your sign-up; unsubscribe link in every message; our postal address in every message (CAN-SPAM). No marketing texts unless you give express written consent (TCPA); reply STOP to end them.
8. How we keep it safe
Reasonable safeguards appropriate to a small business (New York SHIELD Act, GBL s.899-bb(2)(c)): accounts protected by strong passwords and two-factor authentication; encrypted cloud storage; access limited to the people working on your job; payment data handled by Stripe; business devices encrypted; backups; a written list of where data lives. No system is perfectly secure; if a breach affects your information we will notify you and the authorities as the law of your state requires.
9. How long we keep it
Waitlist and Fit Check data: until you unsubscribe or 24 months of inactivity. Order and job records: 10 years after delivery, because building-defect claims can arise years after construction (see our records policy). Tax records: 7 years. Analytics: [14] months. You can ask us to delete sooner (section 10); we keep what the law or a live dispute requires.
10. Your rights
Whoever you are and wherever you live, you may ask us to: tell you what personal information we hold about you and give you a copy (access / portability); correct it; delete it (subject to records we must keep); stop marketing; and we will not treat you differently for asking. Residents of California, Connecticut, Virginia, Colorado and other states with privacy laws have these rights by statute where those laws apply; we honour them for everyone. Email [email protected] with "privacy request" in the subject; we will confirm your identity (usually by replying to the email on file) and answer within 45 days. If you disagree with our answer, tell us and we will review it; you may also contact your state attorney general.
Do Not Sell or Share: we do not sell or share personal information; there is nothing to opt out of. If that ever changes we will post a link here first.
11. Children
The site and services are for adults. We do not knowingly collect information from anyone under 18; if we learn we have, we delete it.
12. Changes
We post the new version here with its date. Material changes are emailed to customers with open orders.
13. Contact
YardSet Plans LLC, [address], [email protected], [phone].